We're here to help!

See if your question is part of our FAQs and check out the options below to get in touch with us!

FAQs

Everyone! Homeowners and professionals are welcome. If you are a professional landscape contractor please consider joining our "PRO" program, it's FREE!

No, because the plants are are still at the farm!

We do not have a retail store open to the public.

ServeScape partners with Georgia's finest horticultural farms, giving you online access to 1,000+ live plants.

For orders over $200, delivery is FREE!

If your order is $100-$200, our delivery fee is $11.99.

Under $100, our delivery fee is $24.99.

Orders are typically delivered within 5 to 7 business days. We are working hard to get these plants to you sooner!

If you have a deadline - just let us know. Info@servescape.net. We will be happy to make all efforts to get your order to you as soon as possible!

Yes, orders for pickup are available on Fridays from 3pm-6pm. Our order processing takes 3-5 business days, so if your pickup isn't available this Friday, expect an email for the following Friday.

No, we are Delivery + Pickup Only to the Metro Atlanta and Athens area. Click HERE to see our delivery radius. If you're only option at checkout is pickup - you are outside of our current delivery radius.

Yes! Landscape architects, designers, and horticultural specialist on-staff. Click HERE to check out our design packages!

No, we do not provide any installation services. However, if you purchase a design package you will receive vetted installation recommendations for your area and type of installation.

Satisfaction guarantee at delivery. You have 48 hours after the time we drop off your order to inspect and reject any items. 

To request a return for a replacement or a refund, simply submit this Return Request Form.

If after the 48 hour window and wish for a replacement or refund please submit this form. A plant specialist from the ServeScape team will contact you to help to understand the nature of the problem.

*35% order restocking fee may apply*

We aggregate plant prices from dozens of Georgia nurseries. We present a weighted average of these prices. As inventory moves as does the price.

Still Have Questions? Let's Chat!

Select the team who's description best fits your inquiry, and we'll get you in touch with the right person for the job!

Operations Team

We're here to answer your order questions! Ask us about placing your order, existing order status, returning or replacing your order and order delivery + pickup.

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Plant Specialists

Ask us ALL your plant and product specific questions!

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Community Coordinator

Want us at your next event? Think we'd make a great partner? Let's connect!

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Pro Desk

Are you a contractor, grower, or landscape professional near the Atlanta GA + Athens area? We'd love to hear from you!

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Design Team

Let us help design the landscape of your dreams! We can also assist with any existing design orders.

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Call Us

678-827-2273

Phone Hours: 9AM-4PM Mon-Fri

Visit Us

ServeScape Design Studio: 5388 Peachtree Rd Chamblee, GA 30341 By Appointment Only 

Plant Pickup Switchyard Address: 3708 N Peachtree Rd, Atlanta, GA 30341 
Hours: Friday 3PM-6PM or by Appointment